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FAQs

Frequently Asked Questions (FAQ)


Collection Supplies & PPE

What collection supplies do you carry for professional testing?
We offer specimen collection beakers, screw-cap containers, flip-top containers, biohazard transport bags, bluing tablets, and single/split vial kits designed for professional chain-of-custody workflows.

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Do you sell exam gloves for clinical use?
Yes. We stock nitrile, latex, and vinyl exam gloves suitable for medical, laboratory, and workplace testing environments.

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What temperature strips are used for urine collection?
Temperature strips verify sample validity by confirming body temperature within seconds of collection. These strips help ensure chain-of-custody integrity and compliance.

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Do you offer specimen containers with secure seals?
Yes. We offer integrity-seal and screw-cap containers that prevent leaks and tampering, designed for professional drug testing programs.

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Are your biohazard bags compliant with DOT/OSHA standards?
Yes. Biohazard transport bags meet OSHA Bloodborne Pathogens labeling/handling requirements for safe specimen transport.

Shop Now | Learn More - CDC | Learn More - EPA


Ordering & Policies

Can I order drug tests for personal use?
Yes. Many of our drug tests are FDA-approved for over-the-counter (OTC) use, which includes CLIA-waived status. This designation allows the products to be used safely and effectively in both clinical and home settings without a prescription. These tests are ideal for individuals, families, schools, and workplace programs seeking convenient, confidential, and reliable screening.

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Do you offer free ground shipping?
Yes. Free FedEx Ground shipping is available on qualifying orders.

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What is the shelf life of drug tests?
Expiration dates are printed on each device’s packaging/insert; most rapid tests carry a labeled shelf life commonly up to 24 months when stored as directed.

Learn More – FDA

Do you accept returns?
Returns are accepted only under specific conditions within defined timeframes. Review our Shipping & Returns page for details.

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Is there case or volume pricing available?
Yes. Discounts are available for bulk orders. Contact our sales team for pricing on larger quantities.

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How do I request a quote for government or institutional orders?
Submit your details through our Contact page for a customized quote based on your program size and compliance requirements.

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Drug Testing Information

What does CLIA-waived mean?
According to CMS and FDA, CLIA-waived tests are low-complexity diagnostic tools approved for use in professional point-of-care settings.

Learn More – CMS CLIA | Learn More – FDA CLIA Categorizations

How accurate are instant drug tests?
Instant tests deliver qualitative screening results when used per the manufacturer’s instructions; presumptive positives should be confirmed by a certified laboratory (e.g., GC/MS or LC/MS/MS).

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What is a cutoff level in drug testing?
According to Quest Diagnostics, drug testing detects the presence of drugs and their metabolites using cutoff levels to determine whether a specimen tests positive or negative for a specific substance. These thresholds are established to ensure accuracy and consistency under federal guidance.

Learn More - Quest Diagnostics | Learn More – eCFR | Shop Now – Low Cutoff Panels

Can instant tests detect alcohol or nicotine?
Yes. We offer EtG alcohol and cotinine/nicotine tests for professional screening.

Shop Now – Alcohol Tests | Shop Now – Nicotine Tests

What is the difference between dip cards and test cups?
Dip cards are inserted into a urine sample, while test cups integrate panels into the cup for faster, tamper-evident testing.

Learn More – Dip Cards | Shop Now – Test Cups

What are adulterant tests?
Adulterant panels detect tampering substances (e.g., oxidants, pH shifts) to help ensure specimen validity. According to the National Library of Medicine, one of the major challenges of urine drug testing is adulteration, a practice involving manipulation of a urine specimen with chemical adulterants to produce a false negative test result.

Learn More - NLM | Shop Now


Usage & Storage

How should tests be stored?
According to the FDA Inspection Technical Guide, a product stored under controlled conditions should record actual temperature and humidity; just saying "room temperature" is not enough. The USP defines controlled room temperature as 15°C to 30°C (59°F to 86°F).

Learn More – FDA | Shop Now

Can tests be reused?
No. All rapid testing devices and components are single-use only. According to the CDC, test devices, reagent tubes, swabs, and collection materials must not be reused and should be discarded after one use to prevent contamination and ensure result accuracy. Expired or damaged kits should also be discarded immediately.

Learn More - CDC

Do your tests detect prescription medications?
Many panel configurations include prescription drug classes such as opioids, benzodiazepines, and amphetamines.

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How quickly are CLIA-waived rapid drug test results available?
Most CLIA-waived rapid testing devices instruct reading results at approximately 5 minutes. Results should not be interpreted after the time stated in the product insert (typically within 8 minutes). Always follow the manufacturer’s instructions included with each kit for accurate results.

Learn More - CLIA-waived | Learn More - CLIA-waived

Can your products be used in workplace random testing?
Yes. Devices are suitable for professional workplace programs that follow federal guidance.

Learn More – SAMHSA

Do you offer oral fluid or saliva drug tests?
Yes. Oral tests are non-invasive and detect very recent use windows.

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Support & Compliance

Do your products comply with FDA regulations?
Many products are FDA 510(k)-cleared and manufactured under quality-system regulations.

Learn More – FDA | Learn More - Conress.gov

Are your tests SAMHSA-approved?
Our screening devices meet or exceed SAMHSA guidelines for professional use. Confirmatory testing should be performed by certified laboratories.

Learn More – SAMHSA | Learn More - SAMHSA

Where can I find calibration and validation documents?
Manufacturer Instructions for Use (IFUs) are available within each product’s listing and packaging inserts.

Learn More – FDA | Learn More – FDA

Do you provide chain-of-custody forms?
Yes. Chain-of-custody materials are available for professional testing programs.

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Can I get customer support for product selection?
Yes. Contact our support team for help choosing the correct configuration.

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Where can I learn more about workplace drug testing standards in the workplace?
See federal guidance for policy and compliance considerations.

Learn More – SAMHSA

Do you supply drug testing products nationwide?
Yes. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  For orders less than $175, the shipping rate is based on the weight and dimensions of the package and will be calculated based on the recipients address. 

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Can I order drug tests for personal use?
Yes. Many of our drug tests are FDA-approved for over-the-counter (OTC) use, which includes CLIA-waived status. This designation allows the products to be used safely and effectively in both clinical and home settings without a prescription. These tests are ideal for individuals, families, schools, and workplace programs seeking convenient, confidential, and reliable screening.

Shop Now

Do your tests comply with employment or DOT testing standards?
Many of our products meet the requirements for employment screening, but DOT-regulated testing typically requires lab-based testing with chain-of-custody procedures. Contact us for product recommendations specific to your application.

Contact Us

Do you offer CLIA-waived Fentanyl tests?
Yes. Fentanyl test strips are CLIA-waived for professional and harm-reduction use, detecting as low as 1 ng/mL concentrations. They help identify exposure and prevent overdose risk in clinical and community programs.

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Additional Customer Support FAQs

What happens if a test is defective?
While defects are rare, we stand behind the quality of our products. If a test appears to be damaged or non-functioning, please contact us immediately. We will replace the item at no charge and assist with any necessary documentation.

Do you offer same-day shipping?
Yes. Most in-stock orders received by 2:00 PM Eastern Time, Monday through Friday, ship the same day. Orders received after the cutoff will ship the following business day. Expedited shipping options are also available at checkout.


Disclaimer:
Information and external links provided on this page are for general reference purposes only. DrugTestingForLess.com is not responsible for the accuracy, completeness, or ongoing availability of third-party content. Users are encouraged to verify details directly with the referenced organizations or governing bodies to ensure current compliance and regulatory accuracy.