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    • If You Are Sales Tax Exempt Please Call 800-992-1345 Before Placing Any Orders

    Cost-Effective Drug Testing Solutions for Employers and Professionals, Backed by Reliability You Can Trust

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    • Free FedEx Shipping with $175 Order

    Shipping & Returns

    Shipping

    Free FedEx Ground shipping is available on orders of $175 or more within the continental United States. Shipping charges for smaller orders are based on package weight, dimensions, and destination.

    Orders are processed Monday–Friday, excluding holidays, from 8:30 AM–4:30 PM Eastern Time.

    • Standard orders: Orders received before 2:00 PM generally ship the same business day, subject to product availability.
    • Express orders: Place your order before 11:00 AM Eastern Time for same-day shipping. Please call for orders placed after this cutoff.
    • Ground delivery: Typically takes 1–5 business days after shipment.

    For international shipping, large orders, or pallet shipping rates, call 800-992-1345. International availability varies by product and destination. Shipping and delivery estimates depend on product availability and the service selected.

    Returns & Exchanges

    Many rapid tests and other testing products are final sale and nonreturnable because their storage conditions cannot be verified after delivery.

    Eligible products may be returned under our 30-day return policy, subject to a 30% restocking fee and return shipping costs. These charges do not apply to incorrect items or confirmed defective products.

    All returns and exchanges require prior approval and a Return Merchandise Authorization (RMA) number. Before sending anything back, call 800-992-1345 with your order or invoice number and details about the item.

    Refrigerated products are nonreturnable unless shipped in error by Drug Testing For Less or one of our factory partners.

    Incorrect or Suspected Defective Products

    Contact us with your customer name, order or invoice number, and a description of the issue. We may request photographs or laboratory confirmation results to evaluate a suspected defect. Returned products may also undergo manufacturer quality testing.

    If a defect or shipping error is confirmed, we will arrange a replacement or refund and cover applicable return shipping costs.

    Refunds

    Approved refunds are processed after we receive and review your return. Additional time may be required for your bank or payment provider to post the credit.